⚙ Insights · Operations

IT That is Actually Relevant to How Your Business Operates.

Daily IT decisions from an operator perspective.

8 Operations Articles Book the 30-min review
8BLOG POSTS
6CASE STUDIES
3GUIDES & EBOOKS
2DIAGNOSTICS

Operations Blog

All Operations posts

Blog · OPERATIONS

What do the six IT levers actually do, and what do they cost?

Across thirty M&A transactions, dozens of Fractional CIO engagements, and eleven years of managed security operations, the same six operational IT capabilities show u

James D. Boyd · Vencer Group
Blog · OPERATIONS

How much of your Canadian operator SaaS spend nobody actually notices?

15-30% of Canadian mid-market oil and gas SaaS spend goes unnoticed - duplicate tools, former-employee subscriptions, abandoned pilots that auto-renewed. The audit patter

James D. Boyd · Vencer Group

Operations Case Studies

Real operators. Real outcomes.

Case Study · OPERATIONS

How did a 110-person service company recover $220K in SaaS waste?

How a 110-person Canadian energy services operator recovered $220K in annual SaaS spend, cut their vendor count from 47 to 14, and tightened cyber posture in the same 90-

James D. Boyd · Vencer Group
Case Study · OPERATIONS

How does a Fractional CIO engagement give a single internal IT lead strategic capacity?

How an 80-person operator's overloaded IT lead got the strategic capacity to do strategic work - and the composite cyber score moved from 28 to 42 over three quarte

James D. Boyd · Vencer Group
Case Study · OPERATIONS

How did an 82-person service company recover $400K in IT waste?

How an 82-person Calgary directional and fracking service company with US Bakken exposure recovered roughly $400K CAD per year of operational IT waste, restored margin wi

James D. Boyd · Vencer Group
Case Study · OPERATIONS

What happens when a Co-Managed engagement does not work - and what we learned?

An honest case study about a Co-Managed engagement that ended at month eleven by mutual agreement - and what Vencer learned about screening for engagement-model fit

James D. Boyd · Vencer Group
Case Study · OPERATIONS

What does a well-run multi-country IT engagement look like after three years?

The case study about a Calgary-headquartered service company with operations in Canada, the US, Argentina, and now Brazil - and three years of quiet, well-executed

James D. Boyd · Vencer Group
Case Study · OPERATIONS

How does a 42-person Calgary wireline firm contract by 30% deliberately without losing operational platform?

How a 42-person Calgary wireline specialty firm contracted by 30% deliberately, preserved the operational platform intact, captured institutional knowledge before each de

James D. Boyd · Vencer Group

Operations Guides

Playbooks for this pillar

Guide · OPERATIONS

How does a mid-market Canadian operator decide on Fractional CIO capability?

The Fractional CIO decision for 60-150 person Canadian mid-market operators: when, why, and how to scope it. Three signs you need it, three engagement structures, five sc

Read Online Download PDF

Guide · OPERATIONS

How does a Canadian mid-market operator actually run the vendor stack audit?

A complete two-day vendor stack audit workbook for 30-200 person Canadian oil and gas operators. Eight categories, 90 minutes each, structured prompts per category. The a

Read Online Download PDF

Operations eBooks

Deep dives

eBook · OPERATIONS

How do 10-100 person Canadian operators run IT that keeps the wells running?

The Operating System - the foundational Vencer Group eBook on how Canadian oil and gas operators of 10-100 people build the operational IT backbone. Identity, accounting,

Read Online Download PDF

Operations Diagnostics

Self-assessment tools

Diagnostic · OPERATIONS

What does hidden IT cost actually cost a Canadian mid-market operator?

The Hidden IT Cost Calculator for Canadian oil and gas mid-market operators. Five minutes, twelve questions, defensible cost-of-inaction estimate. Built from 19 years of

Read Online Download PDF

Diagnostic · OPERATIONS

What seven myths about outsourcing IT do Canadian mid-market operators believe?

The seven myths about outsourcing IT that Canadian oil and gas mid-market operators believe most often. Honest answers backed by 19 years of operator data and 30+ M&A tra

Read Online Download PDF

Seen enough?
Let us make it specific.

The 30-min review is where the operations thinking becomes specific to your operation.

Book the 30-min review All Insights